JOIN OUR TEAM
SERVICE TEAM ADMINISTRATOR
FULL-TIME POSITION (no part time currently)
Monday – Friday 08:30 – 17:30
OFFICE BASED ROLE IN GARSTON, WATFORD
With a move to a new location at Croxley Business Park in the next 3-4 months
SALARY £25,000
This will be raised to £27,000 upon successful completion of 6 month probation period
4 weeks holiday + bank holidays
And your birthday off (nobody should work a birthday!)
We operate 24/7 so the role includes an element of “On Call”. This is on a rota basis of one week per month.
If you are On Call, you are not required to work during the daytime hours.
The On Call shift is carried out from home/mobile.
This is additional stand by pay of over £5k per year.
If you are a hardworking, organised and a proactive individual looking for a career, we need you in our Service Team to help grow our company's success. If you thrive in a fast-paced environment and possess excellent customer service and administrative skills, this could be the perfect opportunity for you.
Key Responsibilities:
We are an emergency service to many high street retailers and other large organisations. Our Locksmiths and Safe Crackers are in constant demand when our customers break locks, keys or doors and cannot trade.
As a Service Team Administrator, we need you to help that customer by providing a fast, efficient, professional service, assisting with scheduling, communication, and documentation.
You will serve as a point of contact for customer inquiries, ensuring prompt and professional responses. Maintain positive relationships with clients.
Qualifications:
Proven experience in administrative roles, preferably in a service environment.
Excellent communication skills.
Proficient in office software - mainly Microsoft Office 365.
Strong organisational and multitasking abilities.
Ability to adapt and thrive in a fast-paced, dynamic work environment.
Due to the nature of our business, all successful applicants will need to complete a DBS check.
How to Apply:
Please complete the form below and upload a copy of your CV. We look forward to reviewing your application.
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