Many thanks for sorting this out for us.
I have heard back from the shop manager who wanted to to pass on his thanks and to let you know how helpful and professional your engineer was.
” David - Russell and Bromley
With the ever increasing pressure on Business to perform at whatever cost there seems to be an ever growing tendency to complain about any little thing, praise seems to be a thing of the past.
I wanted to pass on my appreciation to National lock and Safe for their continued support to the Entertainer, they are always quick to respond to any request, keep us updated about any job and will always make sure that if there is a problem it is sorted quickly.
The staff are friendly polite and always helpful.
” Charles, The Entertainer
“Just to let you know that your locksmiths did a fantastic job with the opening and removal of the safe from Apex Tower 13th Flr.
Please pass on my comments, they were polite, friendly, couldn't have asked for more on a day when so many other trades were on the premises at the same time.
” Linda, Flight Centre
“Thank you very much for the service you have provided us on Friday. It was done quickly and efficiently.
” Beatriz, Mission Burrito
“I just want to thank you for your help today. Engineer was superb and I now have all different codes on the safe with time delay set up as well. he explained me the system one more time and now just getting a lap top and program all the bars…
One more time thank you,
” Martin, Be At One
“I am pleased to offer some real positive feedback from my team in regards to the service your helpdesk and engineers offer to us. You have a warm and friendly team who are always polite and professional and your engineers are prompt, efficient and carry out excellent repairs for our customers.
Your invoices are also fantastically detailed so a big thank you to accounts also.
You are also a pleasure to deal with and your “no job too big” and “nothing is ever a problem or too much trouble” attitude is very refreshing to work with.
A big thank you to everyone at National Lock and Safe from everyone at FMS. We shall look forward to working more with you in the future.
” Sandy, Facilities Maintenance
“Fantastic - as always first class service. Much appreciated - have a great weekend..
” Linda, Flight Centre
“I'd also like to mention that we were very impressed with the engineer sent out, he was efficient, very nice to deal with and also gave us a lot of advice about how to improve our door system etc. Really nice to deal with someone so helpful, so thank you very much.
A Practice for Everyday Life
” Anna S
“Everything is good never had any complaint on service as your staff are always very pleasant
” Christine, Optical Express
“Thanks again for your support, also my team have praised your guys again today, saying they wished all our contractors were as easy to work with.
” Adam, Zara
“Competitive, always reliable and when the odd problems does occur it is resolved quickly, there as never been an agreed SLA but there never as seemed a reason to have one which is testament in itself to good service and I do not know another company that would work to an unwritten agreement of good service. I have always felt valued by the company
” Dave, New Look
“You do what you say your going to do first class
” Keith, Screwfix
“Easy to log jobs and know someone will be on site when we need them there
” Carol, RES/Sports World
“Quick and efficient service, on time and in budget.
” Sally, The Money Shop
“We are grateful for your professionalism.
” IBB Solicitors